Q: Can your machine be customized ?
A:Yes,we are a professional manufacturer specilized in Vertical bag forming filing packaging machine Automatic vacuum packaging machine Rotary pre-made bag filling packaging machine and Carton packaging machine and secondary packaging machine for more than 10 years and we have a strong design&technical team.We candesign and manufacture as per your requirements.
Q:How to get an accurate quotation?
A:Please provide us the detail of the workpiece such as drawing and dimensions.
Q:How can we make sure about the machine's quality after we paid?
A:Before delivery we will send you the pictures and videos of the machines.And also you can visit our facory and check the machine.
Q: What's the shipping cost from China to your country?
A:We can send machine to your port by sea or other term you need.Please kindly tell us your nearest port or address with code.We have reliable shipping agent to ensure the safe,convenient and timely delivery.
Q:Payment terms, MOQ,warranty, Trade Terms?
A:Payment terms:30%down payment against order by T/T,the balance of 70% to be paid on delivery.We also support the LC at sight which issue by good reputation bank.
Q: What's the package?
A: All goods are packed in wooden box for Exported standard.
Q:Do you offer Installation&debugging?
A:Our engineers are available to service machinery overseas to help customers to solve machine problems.and we can also offer the service on line for reduce the client cost.
Q: What's policy for guarantee and broken parts?
A:As for machine products,our company provides 12months for all mechanical parts with the exception of electrical and electronic parts and those subjects to normal wear and tear.Meanwhile,the guarantee starts from from the date of client receive the machine.